Caregiver’s Resource Planning Group

Welcome to our community. Here, we foster a safe, supportive, and inclusive environment for all members. Guided by trauma-informed principles, we aim to create a space where everyone can learn, share, and grow together.

The following guidelines reflect our commitment to these values:

1. Our Beliefs
We believe in the inherent worth of every individual and strive to create a space that acknowledges and supports this. As a trauma-informed community, we prioritize emotional safety, trust, and empowerment. This means we approach every interaction with sensitivity and understanding, recognizing that everyone's experiences shape their behaviour and responses.

2. Zero Tolerance for Discrimination
We have a strict no-tolerance policy for hate speech and discrimination. This includes, but is not limited to ableist, racist, sexist, homophobic, transphobic, or otherwise discriminatory remarks. Such actions will result in immediate removal from the group to ensure the safety and respect of all members.

3. Addressing Microaggressions and Harmful Comments
Microaggressions, tone policing, harmful comments, and bullying are not permitted. We understand that these behaviors can sometimes happen unintentionally. If they do, we will address them privately to foster awareness and reconciliation. The individuals involved will be contacted to discuss and resolve the issue constructively.

4. LGBTQIA2+ Friendly
Our community is LGBTQIA2+ friendly. We welcome and support individuals of all gender identities and sexual orientations. We recognize that some families may have differing views due to religious beliefs, but our commitment to inclusivity and respect for all members remains steadfast.

5. Valuing Diversity
We celebrate diversity and recognize each member's unique experiences. Please avoid making assumptions about others' backgrounds, abilities, or experiences. Embrace the richness that different perspectives bring to our community.

6. Being an Ally
We commit to supporting and uplifting marginalized members of our community. Being an ally means actively listening, learning, and advocating for those who face systemic barriers.

7. Confidentiality
Maintaining confidentiality is essential to our community's trust and safety. Please do not share our discussions, resources, or personal information outside of this group. Respect the privacy of your fellow members and their children. When discussing your child, aim to speak in general terms to protect their privacy. While obtaining your child's consent is ideal, we understand the need to share experiences to connect meaningfully in this setting. You can do this by focusing on general situations and feelings rather than specific medical or behavioural details.

8. Accessibility Statement
We acknowledge that meeting basic needs is fundamental to participating fully in our community. If you have any concerns or require assistance regarding basic needs or accommodations, please reach out. We are here to support one another in all aspects of well-being.

9. Reporting and Mediation
If you experience or witness harmful behaviour, please report it to Gabriella directly before addressing the individual involved. This helps prevent escalation and ensures a fair and respectful resolution process.

10. Leading with Compassion
Approach every interaction with curiosity, kindness, and the assumption that others have the best intentions. We value authenticity and encourage everyone to participate with empathy and support for themselves and others.

Violations of these guidelines will be addressed swiftly and privately. Continuous non-compliance may result in removal from the community to uphold our commitment to a safe and respectful environment.

These guidelines will evolve as our community grows and learns. Your feedback is important to me. Please share your thoughts or suggestions to help improve our space.

Together, we can create a community that nurtures courage, vulnerability, and connection.

Refer back to these guidelines at any time here.

By using GabriellaVolpe.com, you are consenting to this Privacy Policy:

OVERVIEW

GABRIELLA VOLPE is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at GabriellaVolpe.com (the “Site”) and how we collect and use that information.

The terms “we,” “us,” and “our” refers to GABRIELLA VOLPE. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.

This Site contains a blog and digital products for sale. (the “Service”).

Use of GABRIELLA VOLPE, including all materials presented herein and all online services provided by GABRIELLA VOLPE, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

INFORMATION WE COLLECT
This Site collects the personal information you voluntarily provide to us, which may include:

Your email address
First and last name

as well as the information we receive through tracking pixels:

IP address
Device identifier

in order to:

Improve the content of this Site and the quality of GABRIELLA VOLPE’s services
Send you periodic information through a newsletter
Facilitate consultations (the ones you knowingly scheduled)
Enforce our Terms of Service
Marketing and advertising
Provide customer service
Resolve disputes
Verify customer information
Access analytics
Automate decision-making

The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business, and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties. We do not sell your personal information.

If you choose to correspond with GABRIELLA VOLPE through email, she may retain the content of your email messages together with your email address and her responses for professional use only. That means that she will only refer to the emails for direct use for consultations with you.

HOW WE PROTECT YOUR INFORMATION
We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information that we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Destroying the personal information that we no longer need;
Performing regular risk assessments;
Having comprehensive security policies and procedures;
Implementing and monitoring intrusion prevention and detection systems;
Maintaining up-to-date software and safeguards;
Performing regular due diligence of vendors;
Implementing physical security measures.

ACTIVITY
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.

INFORMATION RETENTION
We retain all of the information that we collect until I no longer need the information to contact you.

COOKIES
We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.

THIRD-PARTY LINKS
The Site may contain links to third-party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Quebec residents: Note that there is a possibility that the personal information may be communicated outside of Quebec.

ANALYTICS PROGRAMS
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

SECURITY
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

CHILDREN
To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site. Should a child who we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them they cannot use this Website.

YOUR RIGHTS
All visitors or users of this website have the following rights with regard to their personal information:

The right to access the personal information that we have collected about you.
The right to say no to the sale of your personal information.
The right to request that we delete all or some of the personal information that we have collected on you.
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
The right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your data.
The right to request that we restrict the processing of your data.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
The right to stop receiving unwanted direct marketing.

EXERCISING YOUR RIGHTS
You may exercise the rights specified above by submitting a consumer request to:

GABRIELLA VOLPE
https://gabriellavolpe.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name;
Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

ACCOUNTABILITY
The following person is accountable and responsible for our privacy practices and procedures:

GABRIELLA VOLPE, B.Ed.
Educational Consultant
info@gabriellavolpe.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

LOCATION OF DATA PROCESSING
All data processing activities undertaken by us take place in Canada.

DO NOT TRACK
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

UPDATING YOUR INFORMATION
You may access and correct your personal information and privacy preferences by contacting GABRIELLA VOLPE via email at info@gabriellavolpe.com.

CHANGES TO THIS POLICY
You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.

CONTACT
If you have questions about our privacy policy, please email GABRIELLA VOLPE at info@gabriellavolpe.com.

Updated: August 31st, 2023