Educational Consulting Agreement
Services Provided in the Discovery Call:
- A pre-session Welcome Package/Questionnaire (that’s this one) will be sent to the organization requiring the organization to send it back to Gabriella Volpe at least 24 hours before the session.
- The meeting will transpire on Zoom for a one-hour introductory call where Gabriella Volpe will learn more about the organization’s needs. Discover how Gabriella Volpe can advise your organization into making fundamental changes for inclusive, functional, and engaging experiences for all.
- If both parties agree, Gabriella will then create a custom proposal for the organization. A formal contract will be drawn at that time.
The information collected in this package is used to:
- Improve the content of Gabriella Volpe’s website and the quality of Gabriella Volpe’s services
- Facilitate a one-on-one discovery call (the one you knowingly scheduled)
If the organization chooses to correspond with Gabriella Volpe through email, Gabriella Volpe may retain the content of the email messages together with the organization’s email address and Gabriella Volpe’s responses for professional use only. That means that Gabriella Volpe will only refer to the emails for direct use for consultations with the organization. The organization’s information remains confidential and will never be shared nor sold with a third party unless required to do so by law.
The information provided by the organization in the questionnaire is for business and taxation purposes only and will be kept on file and kept confidential at all times.
If the organization is viewing this document, it’s because the organization has scheduled a discovery call with Gabriella Volpe and has prepaid for the session online.
Cancellations/Rescheduling & Tardiness
If the organization has to reschedule:
If the organization knows in advance, the organization can make changes to the appointment online in the same way it was scheduled. Simply go here: http://my.vcita.com/gabriellavolpe
If it’s a last-minute change, please notify Gabriella Volpe at firstname.lastname@example.org. The organization will be prompted to reschedule in the same way the appointment was originally scheduled.
If the organization has to cancel:
If the organization elects to cancel altogether, Gabriella Volpe will refund the organization for the service outstanding. Allow up to 15 days from your written cancellation for the refund to be issued.
If the organization is tardy or absent:
The Discovery Call is made through the Zoom link sent to the organization at the time of booking. Gabriella Volpe will allow for a maximum of 10 minutes for tardiness. If the representative of the organization fails to arrive at the appointment, Gabriella Volpe will abandon the call. The organization will be charged for the call regardless.
If Gabriella Volpe has to cancel or reschedule:
If Gabriella Volpe must cancel a session, Gabriella Volpe will give the organization advance notice through email. Gabriella Volpe will ask to reschedule the call in the same fashion it was originally scheduled. If Gabriella Volpe fails to notify the organization up to one hour before the session or does not attend for whatever reason, it will result in a free 30-minute session for the organization in addition to the make-up/rescheduled session.
Here is a run-down of how the consultation will transpire:
- The organization will schedule an appointment with Gabriella Volpe. (This is done already since the organization has received this package).
- The organization will receive this Welcome Package/Questionnaire, read it, and fill it out and sign it. The organization must return it to Gabriella Volpe in its entirety at least 24 hours before the first session in the same way it was received. If the organization fails to return this package signed by the required time, Gabriella Volpe will have to ask the organization to cancel or reschedule the session. Gabriella Volpe uses the legal portion for legal coverage that protects both the organization and Gabriella Volpe.
- At the time of the scheduled appointment, the meeting will occur through the Zoom link sent to the organization.
- A feedback form will be sent after the final session so that Gabriella Volpe may better her services.
Note: If there are any access needs Gabriella Volpe should know about that might impede filling out of the Welcome Package/Questionnaire, or for attending a call on Zoom, please inform her.